Simply provide basic parameters of the protected area, including area, height, type and quantity of protected equipment. Our engineering team will deliver a complete proposal within 24 hours, including equipment list, system design scheme and detailed quotation. For large-scale projects, we can arrange technicians to conduct on-site surveys and demand assessment.

We support flexible order volumes. There is no strict MOQ for standard products, and single sets of samples are available for testing and verification. For customized products, OEM and ODM orders, the MOQ will be negotiated based on specific product specifications, mold requirements and process complexity.

Our products are certified by internationally recognized authorities including UL, FM, CE, ISO and CCC. They are manufactured in strict compliance with global and national standards such as NFPA 2001, ISO 14520 and GB 25972. Every batch undergoes rigorous pressure testing, air tightness inspection and functional verification before delivery to ensure 100% qualified shipment.

Yes. We deliver full-cycle services covering system design, flow calculation, equipment supply, installation guidance, on-site commissioning and acceptance inspection. For overseas projects, we can dispatch engineering teams to provide on-site support, or supply detailed English installation manuals and remote video technical guidance.

The lead time for standard products is normally 15 to 30 working days. For customized engineering solutions, the whole cycle from demand confirmation, system design and equipment production to logistics delivery is about 30 to 60 working days, depending on project scale, customization level and system complexity. Rush orders can be prioritized for production upon coordination.

We offer multiple transportation options including sea freight, air freight, railway and international express, matched flexibly according to cargo volume and time requirements. All gaseous fire suppression equipment is packed with professional shockproof and moisture-proof materials; valves are fitted with protective covers and electrical control devices are vacuum-sealed to prevent damage during long-distance transit. Full cargo insurance is provided, and logistics status can be tracked in real time until goods are signed for safely.

Standard products come with a 1-year warranty, while core components (cylinders, valves and control panels) can be extended to a 2-year warranty. Our after-sales system includes remote fault diagnosis & technical support, global rapid allocation of spare parts, and regular follow-up inspection reminders. For major projects, we can cooperate with local fire service providers to build localized maintenance networks to ensure stable and reliable system operation.

Yes. A complete set of English technical documents will be delivered for each project, including system operation manuals, installation guides, maintenance manuals and emergency handling procedures. We provide two training modes: online video training and on-site practical training, to ensure your operation and maintenance team fully masters system operation and daily maintenance skills.

We accept multiple international payment methods including T/T (Telegraphic Transfer), L/C (Letter of Credit) and Western Union. Mainstream Incoterms such as FOB, CIF and DDP are supported to flexibly meet the demands of clients from different regions. Long-term cooperative clients can apply for credit limits and installment payment plans.

Fully supported. We provide full-range OEM and ODM services, covering brand marking customization (equipment nameplates, outer packaging, operation interfaces), product appearance design and system function customization. Our professional team will fully cooperate throughout demand communication, design confirmation and sample production, helping you quickly build your independent fire protection product line and boost brand competitiveness.